Staff Software Engineer, Full Stack

Why Join Us?

• Tackle the “licensing gap” challenge: Only 13% of pet owners comply with mandatory registration, and we're on a mission to change this
• Contribute to a cause: Licensing is a pivotal funding source for local animal welfare and protection
• Innovate with us: We are providing high-value products and services for pet owners, and industry-leading management tools for program administrators

About us

DocuPet, the foremost provider of outsourced pet licensing services for municipalities across North America, is expanding rapidly. Our mission of providing a safe and happy home for every pet is of the utmost importance, and we need the help of amazing people to achieve this goal.

We have developed the most comprehensive pet licensing program in the market as we aim to solve what our industry calls “the licensing gap” - the fact that just 13% of pet owners comply with mandatory registration laws even though licensing provides real value to pet owners and is a key funding source for local animal care and control.

DocuPet has offices in Syracuse, NY and Kingston, ON. This role may be conducted from either of those offices or from a home office if necessary or preferred.

About the Role

The DocuPet solution includes an easy to use online licensing system, branded website and communications, real-time tracking and reporting, fulfillment and customer service, and value-added services for pet owners including our Lost Pet Alert System and Rewards Program.

We are looking for a seasoned Staff Software Engineer who is passionate about crafting phenomenal web applications. The ideal candidate leverages extensive knowledge of creating modern web applications across the entire DocuPet solution.

In this role, you will work within the highly collaborative Growth team, where pair programming and daily workgroups are a core practice. You’ll regularly interact with Product Managers, QA, and other stakeholders, fostering an environment of open communication and teamwork. This position will directly report to the Software Engineering Manager, but you'll collaborate closely with Product Managers and Software Technical and Engineering Leads, building a delightful user experience for our Pet Owners and Administrators.

What You Will Be Doing

• Work on meaningful projects contributing in a full stack capacity across UX, API and service layers
• Build new features ensuring high scalability and performance in the cloud
• Write elegant and maintainable code with a focus on consistency and best practices
• Design and implement database schemas, deployment and migration scripts
• Collaborate with peers on technical design, work estimation and feature implementation on the data model, business processes or logic, and user interfaces
• Develop comprehensive documentation for technical design, including architecture, technical specifications, and integration points
• Work with the software engineering manager to assist prioritization and delegating work to appropriate team members based on skill sets and capacity, as needed
• Act as a point of escalation for complex technical issues or blockers, and provide guidance to unblock team members, ensuring progress continues smoothly and efficiently
• Work with product owners and designers to deliver delightful user interfaces and experiences
• Identify bottlenecks and performance implications to assist weighing the cost of technical debt and the impact in the business
• Contribute ideas to iteratively improve engineering team job enjoyment, processes and productivity
• Provide mentorship on coding and software design principles, encouraging team members to adopt best practices in their own work and fostering a culture of continuous learning
• Define and promote reusable design patterns and coding standards that enhance code quality and maintainability across the organization
• Participate in peer code reviews and collaborate with intelligent engineers to improve overall code quality, yourself, and your peers
• Participate in scrum ceremonies such as daily stand-up, and sprint estimation / planning, sprint retrospective, and project review and post-mortem meetings

What You Should Have

• A college or university degree in computer science or a related field (a combination of education or experience is also fine!)
• 8+ years of frontend experience writing client-side Javascript using frameworks (VueJS, React, or similar framework)
• An eye for visuals. 8+ years of experience writing and structuring HTML and CSS using modern frameworks and libraries
• 8+ years of backend experience writing highly scalable web applications (PHP) in popular frameworks (Symfony preferred)
• 8+ years of experience designing and implementing REST or GraphQL APIs
• 8+ years of relational database experience (MySQL preferred)
• 4+ years of experience writing tests (unit, feature, acceptance / e2e) within popular testing frameworks
• 2+ years of experience with virtualization such as Docker
• Experience with UML diagramming and consuming technical documentation
• Experience with version control, such as Git
• Experience with UI tooling, such as Storybook, a plus
• An understanding of software design patterns and object-oriented design principles
• Experience working with other engineers, QA analysts, product managers, and designers
• You are a strong communicator and a seasoned architect that can lead discussion or constructive debate, and help drive technical decision making
• A sense of ownership and a strong desire to solve problems rather than simply shipping solutions
• Hunger to have an impact on our team and the business

Benefits

• Comprehensive medical insurance including Health, Dental and Vision
• Flexible PTO
• Fully remote

Our Mission and Values

Each of us at DocuPet comes to work each day to move our organization closer to its ultimate mission: to provide a safe and happy home for every pet. We take our core values very seriously knowing that we only work well with those who see the working world as we do.

Go Big - We aim to do big things. We don’t aim to impress ourselves, or those around us, we aim to be the very best anywhere. We accept all challenges and we intend to win.

Whatever It Takes - We finish whatever we start. No excuses. It often means a lot of work, but it’s worth it because we are the types who don’t rest until the job is done.

Inspire - Our people and our business inspire those around us. Each employee has a job to do, and they do it with excellence and grace. They bring joy to everyone they meet.

Believe - Each of us is responsible for selling ourselves, our projects, our outcomes, and our efforts. We must be individually and collectively convicted in our actions. We sell our ideas, our services, and our products at every opportunity.

Respect - We work as a team. We treat each other the way we expect to be treated. We listen to all opinions and voices taking time for those with quieter personalities and those who take time to collect and share their ideas are heard. We accept differing viewpoints and are an inclusive company.

• Job Types: Full-time, Permanent
• Pay: $125,000.00-$160,000.00 per year

Benefits:

• Casual dress
• Company events
• Dental care
• Extended health care
• Paid time off
• Vision care
• Work from home

Flexible language requirement:

• French not required

Schedule:

• Monday to Friday

Experience:

• Vue.js or similar: 8 years (required)
• HTML5: 8 years (required)
• CSS: 8 years (required)
• PHP: 8 years (required)
• REST or GraphQL: 8 years (required)
• Relational databases: 8 years (required)
• Unit testing: 4 years (required)
• Virtualization: 2 years (required)

Language:

• English (required)

Work Location: Remote